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HEP Support Centre

Welcome to the HEP Support Centre

Salesforce Changes

No additional changes (unless critical) will be made the current Salesforce Platform from today to ensure that this is in a stable state as we prepare to migrate to the new platform over the next couple of months

Portals

  • Service Desk

    Welcome! You can raise a ticket request with HEP - IT, Contact Centre, Iberia Support & South Africa Support

  • Learner Support Desk

    Welcome! You can raise a request for Learner Support Desk using the options provided.

Suggested forms

  • Admissions in Service Desk

    Welcome! You can raise a request for Contact Centre Escalation using the options provided.

  • Enrolment in Service Desk

    Welcome! You can raise a request for Contact Centre Escalation using the options provided.

  • Integrations (Jordan) in Service Desk

    Investigate issues with integration - connections or interactions between different systems, applications, or software platforms, streamlining data exchange and workflow automation processes.

  • Raise a ticket with IT South Africa in Service Desk
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