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No additional changes (unless critical) will be made the current Salesforce Platform from today to ensure that this is in a stable state as we prepare to migrate to the new platform over the next couple of months
Portals
Service Desk
Welcome! You can raise a ticket request with HEP - IT, Contact Centre, Iberia Support & South Africa Support
Learner Support Desk
Welcome! You can raise a request for Learner Support Desk using the options provided.
Please provide a detailed description of your query or issue, any relevant details such as the device or software involved, error messages encountered, and steps you've already taken to troubleshoot.
Investigate issues with integration - connections or interactions between different systems, applications, or software platforms, streamlining data exchange and workflow automation processes.
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